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How UI/UX Impact Your Business

User Experience (UX) and User Interface (UI) are two of the most crucial factors of your business website. So let’s find out what UI and UX are and how they can affect your business.

RELATED: phpFox 4.6 – How to keep your user experience consistency in Mobile Era

In This Article:

  1. What Are UI and UX?
  2. How Do They Work Together?
  3. The Impact of UI and UX on Your Business

Things You Should Know About UI and UX

What Are UI and UX?

Before we go any further to the impact of UI and UX on your business, you first need to understand UI and UX. 

How Do They Work Together?

The overall feel and design of your company website may increase your credibility by 75%[1]. Furthermore, your website design influences the first impressions of your company. Finally, around 88% of consumers do not return to websites where they had a negative experience. That being said, when it comes to bringing your business online, your site’s UX and UI should be a top concern.

The Impact of UI and UX on Your Business

1 Identifies Personas

Knowing your target audience is critical for every organization, and developing a persona is one of the numerous problems that arise during the UX design process. Creating a fictitious persona aids in the development of customer-oriented solutions.

2 Customer Journey

UX is a critical technique for improving the customer experience since it assists in identifying the consumer’s motivations and needs. This aids in concentrating on an acceptable design solution.

A great user experience and interface design set you apart. 

Excellent UI/UX design draws attention to your items, whether in app stores or search engine result pages. That initial impression is crucial. It can help you generate a lot of visitors. Once users are in your app/website, the frictionless UX/UI design will keep them browsing for a longer period of time. Increased conversions are directly linked to longer stay durations.

3 First Impressions and Credibility

According to research published on the Nielsen Norman Group website, initial impressions have a significant influence on consumers’ perceptions of aesthetics, usability, and trustworthiness. And we all know how important first impressions are, especially with so many competitors vying for the same customers like your company.

Meanwhile, another research released by The British Computer Society discovered that a website’s overall aesthetics contributed an astounding 75% to its credibility.

4 Returning Customers

A good user interface and user experience design are equally important in obtaining repeat purchases. Customers will return if they believe your website is simple to use and highly customized to match their demands. Needless to say, repeat sales are among the most lucrative. As you may have heard, it costs 3.5X more to acquire a new customer.

5 Brand recognition

Brand recognition can generate traffic for a long period. Branding also increases the trustworthiness of a company. Clients are immediately put at rest when they notice your brand colors and emblems. This can foster consumer loyalty, resulting in repeat transactions over time. A strong UI/UX design is an essential component of digital branding.

So what are you planning to do to improve your UI and UX? If you don’t know where to start, you should seek help from professionals. We here at phpFox will get you more customers by improving your UI and UX. Contact us now and let us know how we can help! 

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REFERENCE:

[1]Stanford Guidelines for Web Credibility – Retrieved from:

http://credibility.stanford.edu/guidelines/index.html

[2]First Impressions Matter: How Designers Can Support Humans’ Automatic Cognitive Processing – Nielsen Norman Group Retrieved from:

https://www.nngroup.com/articles/first-impressions-human-automaticity/

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