CHAT NOT WORKING

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Posted February 21, 4:36 pm 2012

When I post a message to a user in chat, nothing is received by that member. Sometimes whatever i typed duplicates itself. Or if the message does go through, it take like 5-10 minutes for the user to receive the message...HELP!


john

phpFox tutorials and support

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Posted February 21, 4:39 pm 2012

running version 3 on firefox browser

Posted February 21, 4:39 pm 2012

Post the other info or I can't help u. debug, add ons, etc

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Posted February 21, 4:46 pm 2012
Quote:
Originally posted by: data66

Post the other info or I can't help u. debug, add ons, etc


Addons: phpfox social buttons

Debug: i put debug on level 3 but not really sure how to use debug

What is firebug?
Posted February 21, 5:11 pm 2012

anybody knows how to fix chat?

Posted February 21, 5:30 pm 2012

With debug on, as you have it on, do you see any errors showing up? If you disable the add on you have installed, and then clear cache, does the chat work again?

phpFox tutorials and support

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Posted February 21, 5:39 pm 2012

after disabling it and clearing cache, yes it works, but with a delay of about 40-60seconds before user gets the message. What does this mean?

Where do I look for the errors with debug?

Last update on February 21, 5:40 pm 2012 by CARIBFACES.
Posted February 21, 5:50 pm 2012

It could be that add on interfering with chat and I don't know if it edits source as I don't have that add on. The debug errors would show on the page when you try to chat.

As for it being slow, that could be server issues especially if you are on shared.

phpFox tutorials and support

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Posted February 21, 5:56 pm 2012
Quote:
Originally posted by: data66

It could be that add on interfering with chat and I don't know if it edits source as I don't have that add on. The debug errors would show on the page when you try to chat.

As for it being slow, that could be server issues especially if you are on shared.


its an addon by ceofox , i bought it yesterday and their support is still trying to make sure it works properly. And I am on shared hosting with arvixe. I enabled the add on back again after i cleared my browser's cache and it still works with a huge delay, however I am noticing a new issue, some of the message in the chat window dissappear while others remain...strange. What do you advise?
Displaying 1 to 10 of 13
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