Can I download future updates?
Yes, with all the packages we include for the first 6 months the ability for you to download new major version releases free of charge. You can extend this contract at anytime for another 6 months for the low fee of $49. Maintenance releases for the version released at the time of your purchase are free of charge to download at all times.
- Can I have a different design than the one on the demo?
How do I download phpFox?
You order a license and once you have made the payment you should be able to download the phpFox script right away.
Is the source code encrypted?
No, not one bit of it is! The phpFox source code is 100% non-encrypted, giving you the power to customize the script without limitation.
Can I get a refund for my purchase?
Yes, as long as your order was made within 30 Days you are fully entitled to request a refund with No Questions Asked!
Further details can be read here.
Do you offer a Trial Version of the script?
Since we offer a solid refund policy and AdminCP demo for you to personally test the script's full features we do not offer a trial software version for evaluation.
- If I purchase a Lite/Network can I upgrade to a Network/Community package by paying the difference?
- Do you offer a Video Chat Module?
I don't know anything about programming, can I still run phpFox?
Definitely! Our vision is to create the most effective social networking script that allows you to easily install the product on your server with a few clicks and without the hassle of knowing any programming language or code!
Can I change the logo?
Yes, you can change almost anything! The design, the images and the layout - all within your AdminCP.
I don't know how to install a script, do you provide this service?
Yes, you just order the Installation Service for $49 after you've chosen your Product Package. Note that a installation or upgrade service is a one time service.
How long does it take for me to be able to get phpFox?
Depending on the payment method you chose, you can download your phpFox script instantly after a successful order.
However with a PayPal eCheck order, it can take up to 14 business days before you can download the script.
If you request a bank wire transfer it can take up to 7 business days.
What payment method do you offer?
We accept orders from PayPal and 2Checkout, which both accept major credit cards. We also accept Bank Wire Transfers and Western Union.
To order phpFox using a Bank Wire Transfer or Western Union you will need to notify our Sales Team, you can do so here.
What are the server requirements?
You can find the server requirements here.
Will phpFox work on an NT/IIS/Solaris/Unix/Linux/other server?
Yes, as long as your server support PHP and MySQL. phpFox will work on any server as long as they meet the phpFox requirement.
There is a feature I really want for phpFox, what can I do?
The feature you want might be available as an add-on. Otherwise you can always have it developed by a third party developer or feature request it to us.
As phpFox is developed based on the features requested by the Community you can always feature request it and have your fellow phpFox owners vote for it to raise its attention to developers.
- Where do I get support for phpFox?
Can I move my phpFox site from one server to another?
Yes, as long as you update your license's domain name. Note that you can only have one phpFox site for each phpFox license you run, so you will need to remove the script/site from the old server you are moving from.
Pricing & Licensing
Can I change the domain name of my license?
Yes, you can change the domain name for your license at anytime. This can easily be done via our "Clients Area" without the need to even contact us.
Is the license fee a one time fee?
Yes, it is a One Time Fee.
Can I remove the "Powered by phpFox" text?
Yes, as long as you have the Branding Removal; which costs $49 in addition to the script. Note that one Branding Removal is applicable to only one license.
You are entitled to change the logo and the site design & layout without ordering the Branding Removal. You are free to read tutorials to see how to change the logo and the site design/layout. You can also customize the script's functionality.
Can I create a copy of my site for development purposes?
Yes, as long as it is publicly closed and password protected. Further details can be read at the phpFox License Agreement.
If I buy one license, how many phpFox sites can I have?
You may run one instance per license. You may run a publicly closed and password protected development site in addition to your live site. Further details can be read at the phpFox License Agreement.
Support & Services
When my support runs out can I purchase more?
Yes, you can order the Extend Support for $49 within the Clients Area. This package allows you to get support for an additional 90 days.
When my upgrade runs out can I purchase more?
Yes, you just have to purchase the Extend Upgrades for $49 within your Clients Area, you will then be able to download the latest version for 6 more months.
Will you help me upgrade in the future?
Yes, if you purchase the Upgrade Service for $99, this is a one time service which you can order from your Clients Area.
How do I get support?
We offer support via an online ticket system(emails). To contact our Support Team you do so here.
- Will you teach me PHP/HTML/CSS?
Do I have to know PHP or MySQL to run a phpFox script?
No programming skills are required.
Do I need to know HTML and/or CSS to use phpFox?
Only if you want to change the style/layout for your phpFox site.
Otherwise, there are several third party themes/style/templates available or you could have a third party designer design a theme for you.
I can't login to the phpFox Community.
You can only access the phpFox Community with a valid license. To get a valid license order one here.